Responsibilities:
- Assist in preparing and submitting medical claims to insurance companies.
- Verify patient insurance coverage and eligibility.
- Review patient bills for accuracy and completeness.
- Follow up on unpaid claims within standard billing cycle timeframe.
- Answer patient inquiries regarding claims and billing issues.
- Process payments from insurance companies and patients.
- Maintain confidentiality of all patient and financial information.
- Assist in resolving billing discrepancies.
- Support billing department with administrative tasks as needed.
- Stay informed about insurance regulations and industry trends.
- Maintain ongoing communication between the Operation Department and Billing Department.
Proven experience in an administrative role, preferably in healthcare or medical billing.Knowledge of medical terminology and basic understanding of medical coding (ICD-10).Familiarity with insurance guidelines and requirements.Strong attention to detail and accuracy.Excellent communication and interpersonal skills.Ability to prioritize and manage multiple responsibilities.Proficiency in computer skills, including MS Office and medical billing software.Certification in Medical Billing and Coding is a plus.