* Follow up on all work that takes place within the exhibition in terms of:
o Follow up on the sales process within the branch
o Organizing the branch administratively
* Ensure the proper flow of work inside the branch, its cleanliness, the way products are displayed, the safety of the branch’s furnishings, and follow up on the necessary maintenance work for the tools and equipment inside the branch.
* Monitoring the process of delivering goods to customers on agreed upon dates
[1:34 pm, 15/05/2024] Nawal(HR SHATTA): * Monitoring the sellers’ follow-up to his customers (furniture showrooms, upholsterers), in all different ways, whether by phone or direct daily visits if necessary, to get to know their needs in order to achieve the best service for them and the largest sales for the company.
* Ensure the availability of samples (cartels) in the branch for all items that the company produces or deals in, and the availability of the full assortment of colors, varieties and models in the exhibition, according to the nature of the area surrounding the exhibition and the needs of customers in that area.
[1:34 pm, 15/05/2024] Nawal(HR SHATTA): * Follow up on the sellers who deal directly with customers during the sales process and their ability to meet the customer’s needs and present the company’s products to him
* Introducing the branch’s customers to the sales and marketing offers available in the current period (discounts, gifts, .......)
* Conduct the necessary preliminary studies to develop the annual sales plan for the following year, and conduct the necessary studies to study market conditions and competitors’ conditions and complete the necessary investigations required of him.
* Work to achieve the monthly sales target for its branch and correct any shortcomings in achieving the target
[1:36 pm, 15/05/2024] Nawal(HR SHATTA): * Responsible for developing the company’s sales in his region in all ways that achieve the best return for the company and that do not conflict with the company’s sales management regulations, opening new channels of dealing with new customers, and working to increase the company’s market share.
* Work to increase the level of customer satisfaction with the company, follow up on resolving all customer complaints, periodically update the customer complaints record, and follow up with the departments concerned with the complaint until the customer’s complaint is resolved.
* Providing proposals for granting some discount rates to some customers, and making some sales and marketing offers after discussing them with the branch manager
[1:37 pm, 15/05/2024] Nawal(HR SHATTA): * Follow up on the sales, operation and warehouse sector departments to ensure that customer orders are delivered on time. If these departments do not commit to delivery on time, he must submit a report about this to the branch manager.
* Follow up with sellers in presenting new samples and drawings to customers and placing the order that the customer needs
* Commitment to the monthly expenses plan specified for his branch
* Dealing with government agencies that the branch deals with, if necessary after referring to the Legal and Administrative Affairs Department
[1:38 pm, 15/05/2024] Nawal(HR SHATTA): * Ensuring the speed and quality of customer service from the time the customer enters the branch until he leaves, and following up with the cashier in issuing the customer’s invoice
* All samples and cartels in the branch are the personal trust of the branch manager
* Directing and training his work team, and following up on their administrative commitment