As a Senior Account Manager at Select Digital Agency, you will be the key point of contact for our clients, focusing on managing and executing social media campaigns. Your role is crucial in ensuring client satisfaction, driving social media strategy, and delivering impactful results. You will collaborate closely with our creative and digital teams to ensure that all campaigns align with client objectives and are executed effectively.
Key Responsibilities:
- Manage and nurture client relationships, acting as the main point of contact between clients and the agency.
- Develop and implement social media strategies tailored to client goals, ensuring brand consistency and engagement across platforms.
- Oversee the planning, execution, and optimization of social media campaigns, ensuring timely delivery and adherence to client objectives.
- Prepare and deliver persuasive marketing presentations for prospects, aimed at closing deals and securing new business.
- Regularly prepare presentations for clients, recommending improvements and optimizing ongoing campaigns.
- Collaborate with internal teams to create compelling content and visuals that resonate with target audiences.
- Monitor and analyze social media performance metrics, providing clients with regular insights and recommendations for improvement.
- Proactively identify opportunities for clients to enhance their social media presence and achieve greater impact.
Experience: 5+ years of account management experience within a digital marketing agency, with a strong focus on social media.Personality: A client-focused approach with a proactive, problem-solving mindset and a passion for social media marketing.Skills:Proven work experience as a Senior account manager in a digital marketing agencyStrong expertise in social media platforms (Facebook, Instagram, TikTok, snapchat, LinkedIn, X) and social media management tools.Strong communication and interpersonal skills, with the ability to build and maintain client relationships.Proven ability to manage multiple clients and projects simultaneously, ensuring high-quality delivery.Analytical skills to interpret social media metrics and provide actionable insights.Creative thinking to develop innovative social media strategies that drive engagement and results.