وظائف خالية ممثل خدمة عملاء

lxbfYeaa - Egypt - Cairo
p xss=removed>Provides accurate, efficient and quality services that exceeds customers’ expectations
 Adheres to escalation procedures of handling customer complaints at all times
 Maintains a high degree of responsibility towards customer confidentiality
 Handles warranty and out of warranty customers through informing them with their rights and duties
 Impacts on the revenue and profits of the company and customer satisfaction
Affects cost of repair which has direct impact on maintenance revenue
Functional level
Know-how on how to deal with internal & external customers
Sales skills
Business level:

Understanding Customer Satisfaction and its impact on Business
Understanding strategic relations with suppliers
Interpersonal level
Team work
Flexibility 
Problem solving
Skills to solve customer complaints and problemsAwareness of front-end business cycle. Performs other related duties

Post date: 20 August 2024
Publisher: Forasna
Post date: 20 August 2024
Publisher: Forasna