- Engage with customers via webchat to address inquiries, provide assistance, and resolve issues promptly and accurately.
- Continuously strive to meet and exceed performance metrics, including customer satisfaction scores, response times, and resolution rates.
- Stay updated on product knowledge, company policies, and industry trends to provide informed assistance and support to customers.
- Maintain professionalism and uphold the company's brand image and values in all customer interactions.
Graduates with 0-2 years of experience in Customer Service/Call CenterMales only (Due to overnight rotational shifts) Excellent communication skills, Fluent in English Ability to work flexible hours, including evenings, weekends, and holidays.