Retention agents are responsible for ensuring clients stick with their contracted services. They receive calls from customers who want to close their Accounts, resolve any issues that may have arisen, and encourage them to continue using the service as long as possible.
Salary of 7400 EGP/Month, With a 15% increase as cost-of-living allowance after 3 Months of hiring
Fully paid training
Social and Medical insurance
Free VPN line
Fast promotions
Rotational 9-hour shift including one hour break, Maximum shift for females ends at 10 PM, Two Days off Rotational
Location: Cairo, Maadi Degla IST building
Job Requirements:1)Have a bachelor's degree2)Excellent in English3) Soft skills And handling skills