Jobs / Management Information Systems / Customer Service Representative

Customer Service Representative

UAE - Dubai United Arab Emirates
Salary: $500 - $1,000
Employment: Full Time
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Familiarity with CRM systems and practices.
  • Adept in addressing client questions through effective telephonic conversation.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Fluent in operating the latest computer software and online tools.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt