Job Responsibilities: Manage and guide the team: Distribute daily and weekly roles and tasks to members, and monitor performance moment by moment. • Training and development: Train new members on telesales skills, the art of persuasion, handling objections, and provide continuous coaching for the team. • Achieving the target: Directly responsible for achieving the sales target for the team as a whole. • Quality control: Listen to or review calls to ensure compliance with quality and customer service standards. • Problem solving: Assist employees in dealing with difficult customers or technical issues in the system. • Reporting: Submit periodic reports to senior management on team performance, conversion rates, and the volume of achieved sales.
Additional Details
- Number of vacancies: 1
- Shift system: Morning only
- Benefits: Social insurance, transportation allowance, overtime