• Manage and develop export sales across existing and new markets in Africa and the Middle East.

• Identify, qualify, and develop relationships with potential distributors, agents, and international customers.

• Handle customer inquiries and prepare accurate quotations in a timely manner.

• Negotiate prices, payment terms, supply conditions, and contracts in line with company policies.

• Manage the full order cycle from receiving customer orders through production, shipment, and delivery.

• Coordinate with Production, Logistics, and Finance departments to ensure timely order processing and shipment execution.

• Prepare and follow up on export documents and ensure compliance with export regulations and requirements.

• Monitor shipments and coordinate with shipping companies and customers to ensure timely delivery.

• Maintain strong relationships with existing customers and identify opportunities to increase sales.

• Monitor market trends, customer needs, and competitor activities in target export markets.

• Identify new market opportunities and contribute to expanding the company’s international presence.

• Achieve assigned export sales and revenue targets and develop action plans to meet objectives.

• Prepare regular sales reports, market updates, sales forecasts, and performance reports for management.

• Follow up on customer payments and outstanding balances in coordination with the Finance Department.

• Handle customer complaints and shipment-related issues and coordinate with relevant departments to resolve them.

• Maintain accurate customer, order, and sales data and ensure regular updates on company systems.

• Ensure compliance with company policies, quality standards, and export procedures.

Requirements

• Bachelor’s degree in Business Administration, Commerce, Marketing, or any related field.

• 2–4 years of experience in Sales, preferably within the FMCG industry.

• Previous experience in Export Sales or dealing with international customers is highly preferred.

• Fluent English is a MUST, with strong verbal and written communication skills.

• Strong negotiation, communication, presentation, and interpersonal skills.

• Good command of Microsoft Office, especially Excel.

• Strong customer relationship management and follow-up skills.

• Ability to work with targets and achieve assigned sales objectives.

• Strong analytical and problem-solving skills.

• Good understanding of sales processes, market development, and customer management.

• Ability to work effectively in a fast-paced and multicultural environment.