Company Description Upscend is an AI-powered learning management system (LMS) designed to provide measurable and reliable learning outcomes for organizations. By leveraging advanced artificial intelligence, Upscend delivers personalized learning experiences that adapt to each learner’s needs. The platform focuses on helping businesses ensure that training is effective, consistent, and aligned with performance goals. As a growing technology company, Upscend partners with B2B clients to modernize their learning and development strategies and drive tangible results.
Role Description The Chief Sales Officer (B2B) is a full-time, remote role responsible for leading Upscend’s overall sales strategy and execution across business-to-business markets. This role oversees the sales organization, defines revenue targets, and develops plans to expand the customer base and deepen relationships with existing clients. Day-to-day responsibilities include managing and coaching sales teams, optimizing sales operations and processes, and collaborating with marketing, product, and customer success to ensure alignment on go-to-market initiatives. The Chief Sales Officer will analyze sales performance data, refine sales playbooks, lead key enterprise negotiations, and represent Upscend in strategic customer and partner meetings. This position is expected to build a high-performance sales culture focused on accountability, growth, and customer value.
Qualifications
Strong B2B Sales and Sales Management skills, including experience owning revenue targets and leading complex sales cycles. Proficiency in Sales Operations, including forecasting, pipeline management, sales process design, and use of CRM and analytics tools. Demonstrated Team Management and Training experience, with a track record of hiring, developing, and motivating diverse, high-performing sales teams. Experience in Saa S or technology solutions, ideally within learning, HR tech, or enterprise software, and familiarity with consultative selling approaches. Strategic and analytical mindset, strong negotiation and communication skills, and ability to collaborate effectively across functions in a remote environment. Bachelor’s degree in Business, Marketing, or a related field; advanced degree or equivalent leadership experience is an advantage.