Egy Bell is hiring Office Services Supervisor for a multinational financial organization.
Responsibilities :Operational Supervision 1. Supervise daily office services activities including reception, meeting room coordination, visitor management, and general office support.2. Ensure services are delivered in line with approved policies, procedures, and service standards.3. Monitor attendance, scheduling, and task allocation of assigned team members.4. Ensure professional handling of VIP visitors in coordination with relevant stakeholders. Service Coordination 5. Coordinate with internal departments and regional offices to ensure timely service delivery. 6. Follow up on service requests and resolve routine operational issues. 7. Escalate complex matters to the Senior Officer / Head of Unit when required Compliance & Reporting 8. Ensure adherence to QHSE, safety, and access control procedures. 9. Maintain proper records of service activities and prepare periodic operational reports. 10. Support internal audits by providing required documentation. Vendor & Facility Support 11. Follow up with service providers (cleaning, hospitality, maintenance support) to ensure service quality. 12. Monitor service performance and report any deviations. Regular communication with all ADMI employees Frequent communication with all Bank departments. The role holder builds and fosters effective relations with different external visitors, and guests.
Qualifications:Bachelor’s degree in Business Administration, Management, or a related field. Proficient in speaking and writing English2 to 4 years of experience in the same field. Good MS Office (Excel, Word) Basic Office Systems Demonstrates the organizations values in being open and honest with others Maintains confidentiality in line with organizational policy. Understands the business of the organization, including the Vision, Mission and Values Identify client’s needs and expectations. Respond to requests efficiently and effectively. Identifies requirements and uses available resources to meet own work objectives in optimal fashion. Organizes work according to project and time management principles and processes. Time Management Office Operations Supervision Visitor & Reception Management Service Coordination Basic QHSE Awareness Customer Service Training (preferred) QHSE Awareness (advantage)