Company Description Flairs Tech is an international, technology-driven Managed Services Provider (MSP) built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their teams to improve processes and productivity. The company’s success is driven by its people and a strong commitment to partnership, performance, and continuous improvement.
Role Description This is a full-time, hybrid Fluent Cold Callers B2B (English Speakers) role based in Qesm El Maadi, with some work-from-home flexibility. The role involves making outbound B2B cold calls to prospects, introducing Flairs Tech’s services, qualifying leads, and scheduling meetings or demos for the sales team. The cold caller will follow scripts and guidelines, adapt messaging to different industries, and maintain accurate records of calls and outcomes in CRM systems. Daily activities include researching target companies, identifying decision-makers, handling objections professionally, and consistently meeting or exceeding call volume and conversion targets. The role also requires collaborating with sales and marketing teams, sharing feedback on lead quality, and continuously improving call techniques based on coaching and performance data.
Qualifications
Strong spoken and written English communication skills, including clear articulation, active listening, and professional business etiquette. Proven B2B cold calling or telemarketing experience, with the ability to handle high call volumes and engage decision-makers effectively. Sales and lead generation capabilities, including qualifying prospects, handling objections, and driving interest in technology and managed services solutions. Familiarity with CRM tools and basic office applications for logging calls, updating records, and reporting results. Customer-centered mindset with resilience, persistence, and the ability to work toward measurable targets in a fast-paced environment. Strong time management, organization, and attention to detail to manage call lists, follow-ups, and appointment scheduling. Ability to work effectively in a hybrid setting, collaborating with on-site and remote teams in Qesm El Maadi. Relevant experience in B2B sales, customer support, or contact center environments; experience in technology or services sectors is a plus. High school diploma or equivalent required; post-secondary education in Business, Marketing, Communications, or a related field is an advantage.