• Develop contact with potential customers in the industry by cold calling, emailing or scheduling meetings in person.

• Form new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone contact and addressing issues or problems when they come up.

• Maintain a strong understanding about product features and technical specifications to answer specific customer questions.

• Present information about company offerings during trade shows or other large events to potential customers.

• Create new methods or strategies to help the sales team reach monthly goals for product revenue to increase company profitability.

• Give customers in-person product demonstrations and teach them about the features and benefits of each item the company offers.

• Attend weekly sales team meetings and provide information to management about sales figures, goals and obstacles.

• Become a valuable and helpful resource in all of your dealings with customers and create a friendly reputation in the industry.

• Build and maintain strong, long-lasting client relationships.

• Negotiate contracts and close agreements to maximize profits.

• Providing Training sessions for 8WORX’s clients.

• Develop trusted advisor relationships with key accounts and customer stakeholders.

• Ensure the timely and successful delivery of 8WORX solutions according to customer needs and objectives.

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).

• Prepare reports on account status.

• Collaborate with sales team to identify and grow opportunities within territory.

• Assist with challenging client requests or issue escalations as needed.

Requirements

• Excellent ability to communicate in writing or verbally.

• Friendly and personable with others.

• Proficiency with technology including basic computer operations.

• Ability to meet goals, stay organized and maintain a positive attitude.

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior

• Account Manager or relevant role.

• Proven work experience in software industry is a plus.

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.

• Solid experience with CRM software and MS Office (particularly MS Excel).

• Experience delivering client-focused solutions to customer needs.

• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

• Excellent listening, negotiation and presentation abilities.

• Strong verbal and written communication skills.

• BA/BS degree in Business Administration, Sales or relevant field.