Company Description Soft Trend is a fast-growing company specializing in software licensing and IT services. The organization focuses on helping partners and clients increase profitability by implementing state-of-the-art technology solutions that reduce costs and boost efficiency. With strong experience in the information technology field, Soft Trend delivers tailored services that align with each customer’s needs and requirements. Team members work in a dynamic environment that values innovation, client satisfaction, and long-term partnerships.
Role Description The Key Account Sales Specialist (Software) is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing and growing relationships with key accounts by understanding their business needs and offering appropriate software licensing and IT service solutions. Day-to-day tasks include conducting sales meetings and presentations, preparing proposals and quotations, negotiating contracts, and following up on opportunities through the entire sales cycle. The specialist will collaborate closely with internal technical and support teams to ensure successful solution delivery and high customer satisfaction. The role also involves monitoring market trends, maintaining accurate records in CRM systems, and regularly reporting on account performance and sales activities.
Qualifications
Strong account management and customer service skills to build, maintain, and expand long-term relationships with key clients. Proven sales skills with a track record in meeting or exceeding targets in software or IT services. Excellent communication skills, including clear presentation, negotiation, and documentation abilities. Solid analytical skills to understand client requirements, interpret data, and identify growth opportunities. Experience in the software licensing or IT services industry is highly preferred. Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience. Proficiency with CRM tools and MS Office (particularly Power Point and Excel). Ability to work collaboratively with cross-functional teams and manage multiple accounts and priorities. Professional proficiency in English; additional languages are an advantage.