Company Description e Clerx typically operates from Cairo (like many international service centers). Its call center and support services often include:Customer Service Support (inbound/outbound) Technical Support Account Management & Issue Resolution Data & Analytics Services (data processing, quality assurance, content moderation) Sales & Telemarketing (depending on the client) Role Description This is a full-time on-site role for a Call Center Agent - English, located in Cairo. The Call Center Agent will handle inbound and outbound calls, provide exceptional customer service, address inquiries, and resolve issues efficiently. Additional responsibilities include maintaining accurate customer records, assisting with customer support, and ensuring a high level of customer satisfaction through clear and professional communication. The role requires collaboration with teammates and adherence to company performance standards.
Qualifications Proven abilities in Customer Service, Customer Support, and maintaining Customer Satisfaction Strong Interpersonal Skills with effective communication and active listening Proficiency in Computer Literacy, including data entry and navigation of customer service tools Fluency in English, both verbal and written, with excellent communication skills Ability to work in a fast-paced environment while maintaining attention to detail Problem-solving skills with a customer-focused approach Experience in call center operations is a plus Benefits Paid Training Transportation provided Competitive salary 18,000???? How to Apply:Send us a voice note (max 2 mins) introducing yourself and sharing your previous work experience in English on This Number 01101720857