Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are seeking a seasoned Service Now Solution Architect with comprehensive knowledge and hands-on experience across multiple Service Now modules, including IT Operations Management (ITOM), Hardware Asset Management (HAM), Software Asset Management (SAM), and IT Service Management (ITSM). The ideal candidate will be responsible for designing scalable and efficient solutions, translating business requirements into architecture blueprints, and ensuring seamless integration across Service Now applications. More details as below.
Experience: 8+ years Work Location: Riyadh, Saudi Arabia (onsite) Contract Period: 1 year, extendable

Requirements:· Bachelor’s degree in Computer Science, Information Technology, or related discipline.· 8+ years of experience in Service Now architecture and implementation roles.· Deep knowledge and hands-on experience with Service Now modules: ITOM, HAM, SAM, and ITSM.· Proven ability to design and implement complex Service Now solutions in enterprise environments.· Strong understanding of ITIL processes and IT asset management frameworks.· Service Now certifications such as CIS-ITOM, CIS-HAM, CIS-SAM, and Certified System Administrator preferred.· Excellent communication, leadership, and stakeholder management skills.· Experience with integrations, API design, and enterprise architecture frameworks (e.g., TOGAF) is a plus.
Key Responsibilities:· Lead architecture and design for Service Now solutions encompassing ITOM, HAM, SAM, and ITSM modules.· Develop and maintain high-level technical designs, solution blueprints, and integration strategies.· Collaborate closely with business stakeholders, project managers, and technical teams to ensure alignment of solution architecture with business goals.· Provide guidance on best practices, platform capabilities, and governance standards across multiple modules.· Oversee the configuration and customization approach for complex workflows, data models, and integrations.· Facilitate technical workshops, solution reviews, and design presentations with clients and internal teams.· Ensure consistency and compliance with ITIL frameworks and industry standards.· Mentor technical teams and support the delivery of high-quality solutions.
Preferred Qualifications:· Familiarity with cloud infrastructure (AWS, Azure, GCP) and hybrid IT environments.· Experience with data modeling, scripting, and Service Now Flow Designer.· Ability to work in Agile project environments and lead cross-functional teams. TOGAF or other enterprise architecture certifications are a plus.
WHAT’S ON OFFER:You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Swati. [Click to show email] . Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS:Consultant Name : Swati Jaiswal Avensys Consulting Pte Ltd Email : Swati. [Click to show email]hatsapp : +65 6761 9826
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