The Workshop Engineer should manage the technician’s team inside the workshop and make sure the job is done right from the first time in a timely manner by abiding to the OEM policy and standards for repair and maintenance operations.
- Ensure that customer vehicles are fixed right from the first time.
- Ensure that repairs are carried out within promised delivery time and estimated cost.
- Order and follow up parts orders with parts department.
- Inspect and test drives vehicle on which repairs are performed.
- Return those vehicles failing the quality control inspection to the technician who performed work.
- Assist the service advisors in identifying or diagnosing vehicle problems when needed.
- Proper utilization of service facilities e.g. equipment, SST. Manuals, diagnostic tool.
- Maintain high standard of workshop cleanliness, a high level of self-hygiene, and uniform appearance for himself and his group.
- Provide the servicing technician with an accurate description of the reasons for returning the vehicle to assist and guide him to solve the problem.
- Advise management regarding technician job performance, training needs, and other specific areas.
Bachelor’s degree in Mechanical Engineering, Mechatronic Engineering, Automotive Engineering, or a related field.2 to 5 years of experience in automotive technical support, diagnostics, or workshop engineering.Having a Driving License is a must.Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and presentationsVery good command of English (written and spoken).Strong problem-solving skills and ability to communicate technical concepts effectively.