✅ Install and configure software and hardware components of computer and network systems.
✅ Ensure the security and privacy of networks and computer systems.
✅ Provide technical support to users and troubleshoot system and network issues.
✅ Perform diagnostic tests and routine maintenance.
✅ Manage data backup and system security operations (e.g., user authorization, firewalls).
✅ Update technical documentation to reflect changes in system configurations and settings
✔ Professional certification (CCNA, MCSE).✔ Experience with Active Directory, File Server, and firewalls (FortiGate, Sophos).✔ Hands-on experience working with Salesforce.✔ Strong problem-solving and troubleshooting skills.