1. Assist in the management of on-premises virtual solutions, supporting both Hyper-V and VMware environments.
2. Contribute to maintaining high availability, performance, and security of virtualized infrastructure.
3. Support cloud solutions on Azure and AWS.
4. Assist in ensuring seamless integration between on-premises and cloud environments.
5. Provide support in the management of backup solutions, with a focus on VEEAM.
6. Assist in implementing and executing backup strategies aligned with business continuity requirements.
7. Offer technical support in managing the organization's email system (e.g., Office 365).
8. Assist in implementing and enhancing email security measures to mitigate cyber threats.
9. Collaborate on coordinating and implementing timely system updates across the IT infrastructure.
10. Provide support for overseeing endpoint security measures to safeguard against cyber threats.
11. Assist in the administration of the Microsoft System Center family, providing support for centralized infrastructure management.
12. Collaborate on leveraging System Center capabilities for efficient monitoring, configuration, and automation.
13. Provide support in administering and managing server infrastructures, including 3-tier and hype converged solutions.
14. Collaborate on ensuring the availability, performance, and security of on-premises servers.
15. Collaborate on the implementation and support of workflow automation solutions, particularly utilizing Microsoft PowerApps.
16. Provide assistance in streamlining business processes and enhancing efficiency through automation.
17. Offer support in the administration of the Document Management System, ensuring accessibility, security, and compliance.
18. Collaborate with teams to optimize document-related processes.
19. Assist in managing storage solutions, including SAN and NAS, to meet performance and capacity requirements.
20. Contribute to the implementation of storage optimization strategies.
21. Provide support in the administration of Microsoft SharePoint, Viva, and Teams for collaboration and communication.
22. Collaborate on driving the adoption of these platforms to enhance organizational productivity.
23. Collaborate with the Senior IT Infrastructure Engineer in supporting processes to ensure SLA compliance for incident resolution.
24. Provide assistance to streamline incident resolution workflows with the IT support teams.
25. Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job’s specialty.