The Front Desk Agent is responsible for the smooth and efficient arrival and departure of all Executive Level and VIP guests. To proactively ensure these guests’ needs are met and exceeded at all times. To make full use of resources to ensure that guests’ special requirements are met, acknowledged and exceeded.
Duties:
- Perform other duties as requested by immediate Superior within the scope of his/her function.
- Abide by and implement Quality Management System (Policies, Processes, Procedures, Work Instructions and in particular Service Level Agreements with LAT customers).
- Follow Health & Safety Policies and Procedures.
- Respect colleagues, co-workers, superiors, and individuals, and present a positive image of LAT within the community.
- Contribute effectively and pro-actively to the continuous improvement of LAT through suggestions, teamwork, and involvement.
- Abide by legal and regulatory requirements
- Perform the required services in a customer oriented and cost-effective manner
Required Qualifications
- Very good English
- Excellent PC skills.
- Shifts basis
- Hospitality experience.