Relationship Manager

Responsibilities:


Sales Management:

  • Responsible for maintaining existing and development of new relationships with corporate clients.
  • Increase company’s portfolio through attracting new clients
  • Identify potential Clients in line with company strategy and formulate appropriate accounts strategies for both existing and target clients to maximise earning potential for the company.
  • Daily Follow up on the client’s requirement
  • Coordinates with all departments in the company to facilitate the workflow
  • Maximises profitable sales, and achieves quantitative and qualitative sales objectives established and agreed with superiors
  • Conducts an effective sales approach
  • Gathers market information and identifies sales leads
  • Gathers market information on all the competitive SME’s companies in the market.
  • Conducts cold calls and scoping visits and discussions
  • Prepares and negotiates offers
  • Documents sales activities through call reports, and inputs client data into the system.


Client Relationship Management:

  • Establishes / reinforces personal and company credibility
  • Remains up to date on clients’ future plans, and saturates the relationship with them through multiple selling
  • Monitors accounts’ performance in terms of growth, profitability, and collection track record
  • Identifies and develops relations with new clients
  • Proactively attempts to regain attractive client accounts that were lost in the past
  • Addresses complaints filed by clients
  • Follows-up on the collection of receivables of past-due clients
  • Ensures timely and accurate call reporting

Credit Management:

  • Responsible for credit write up and credit approval coordinating with relevant departments in deal closing/ loan documentation and review
  • Preparing full Credit Packages with In-Depth Financial Analysis and Projections. Responsible for directly handling all credit package write-ups and credit analysis for assigned clients as well as appraising cash flow and financial risk of capital investment projects.
  • Undertakes cash flow forecasting and balance sheet and P&L to conclude the ability and credit worthiness of a business to repay its requested facility by analysing the company's financial statements.

Development of employee’s Performance:

  • Manage subordinate staff performance through appropriate performance planning, coaching and performance reviews.
  • Creating the best environment for growth and development of staff, where team morale remains high and the team are motivated to perform well.
  • Effectively communicating current activities and policies.
  • Ensuring performance improvement for the team through developing staff knowledge and skills and growing capability of the team through training, professional development and proactively managing poor performance and behaviours.
  • Holding regular one-on-one meetings with team members.

Qualifications:

  • Bachelor’s degree in Business Administration or any related field.
  • 7-10 Year’s of experience, SME’s background is a must.
  • Credit Certified.
Post date: 4 November 2024
Publisher: LinkedIn
Post date: 4 November 2024
Publisher: LinkedIn