Sales Operations Manager

About Us: https://en.51talk.com/


Founded in 2011, 51Talk is a global leading corporate in providing online English education platform. As a publicly listed multinational corporation worldwide, we specialize in 1-on-1 online English language education, empowering students globally through personalized learning experiences. At 51talk, we're dedicated to excellence in education and passionate about empowering our students to achieve their dreams.


Location: Club Road, Taqseem Laselky, New Maadi, El Basatin, Cairo Governorat

Job Type : Full-time, on-site only

Working time :

Sunday – Thursday: 12:00pm – 9:00pm

Saturday:12:00pm – 4:00pm

Coffee Time, every day: 2:45pm - 3:00pm

Break Time, everyday: 5:00pm - 6:00pm

Friday: Off-day


Main responsibilities

Strategic planning and execution

- Develop and implement relevant operational strategies based on the company's business.

- Monitor the effectiveness of strategy implementation, adjust and optimize in a timely manner, and ensure the achievement of operational goals.

Sales planning

- Plan and execute various marketing activities to help the business achieve sales goals

User growth and maintenance

- Develop user growth strategy through user research and data analysis. - Build and maintain customer relationships to improve Customer Satisfaction Score and Loyalty.

Data Analysis and Optimization

- Collect and analyze operational data to support company decision-making. - Identify operational issues through Data Analysis, propose improvement suggestions and implement them.

Collaboration

- Work closely with departments such as product, technology, and marketing to ensure the smooth operation of operations.

- Coordinate internal and external resources to improve overall Operational Efficiency.

Job requirements

Educational background

- Bachelor's degree or above, major in marketing, e-commerce or related fields is preferred.

Skills and capabilities

- Proficient in Data Analysis tools such as Excel, SPSS, etc.

- Possess good communication skills and teamwork spirit. - Have innovative thinking and problem-solving abilities, able to withstand certain work pressure.

Other

- Good English and Chinese reading and writing skills

Post date: 29 October 2024
Publisher: LinkedIn
Post date: 29 October 2024
Publisher: LinkedIn