The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists!
Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support and Retention Associates for AT&T)
Responsibilities:
• Communicate with customers via phone inbound calls)
• Provide knowledgeable answers to the customers' inquiries
The benefits we offer you:
• Highest net salary in the market
• Overnight allowance
• Fully-paid training
• High chance to get promoted as you'll be joining our very first waves
• Transportation (Door-to-door transportation starting from (8PM for ladies)
• Annual competitions where winners get to travel around Egypt and worldwide
Work hours:
• Rotational shifts, rotational days off
• 9 working hours including a 1-hour break
Qualifications:• Fluency in English (Your English level has to be B1+ or higher).• Flexibility with night and overnight shifts• Flexibility with working in an onsite setting• Flexibility with commuting to the job's location, New Cairo, 5th Settlement.