The major roles & responsibilities include;
1- Receive and make calls to given data within the time frame
2- Provide correct information to the customers
3- Enters details into the software
4- Provide product/service information by answering questions; offering assistance
5- Add value to the organization by his/her behavior & performance
1- Proficiency in English writing and speaking is a Must2- Proficiency in MS Office is a Must3- Minimum of 2 Years of experience in customer service support