- An ideal IT Helpdesk is responsible for providing technical assistance and support related to computer systems, hardware, software and networking.
- Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
College Graduate in (computer science, computer and information technology, information technology, or Communication Engineering).Knowledge of CCNA, MCSE, Operating systems, antivirus, backup system, emails, windows server, Layer 3 switches, Surveillance systemVery good English (reading, writing, listening)