The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists!
Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support - Billing Advisors - Retention Specialists) for AT&T.
Responsibilities:
- Communicate with customers via phone (inbound calls)
- Provide knowledgeable answers to the customers' inquiries
The benefits we offer you:
- Very attractive package
- Overnight allowance
- Fully-paid training
- Transportation (Door-to-door transportation starting from 8PM for ladies)
Work hours:
- Rotational shifts, rotational days off
- 9 working hours including a 1-hour break
Fluency in English (your English level has to be B1+ or higher).Flexibility with night and overnight shiftsFlexibility with working in an onsite settingFlexibility with commuting to the job's location, New Cairo, 5th Settlement.