On-site Full Time
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Company

Job Details

Technical Support & Training Officer (Accounting Software)

Description
  • Install customers' computers, the application server, and the database server, and install system packages and all updates on a regular basis
  • The installer must provide regular updates on implementation progress and challenges to the team leader
  • Participate in application training and provide "live coverage" of the applications on site according to the required standards
  • Complete all company paperwork and maintain it accurately and efficiently in line with company guidelines
  • Provide regular written and verbal reports on activities

Requirements
  • At least three years of experience in the software field
  • Must have strong knowledge of accounting
  • Basic knowledge of current technologies and Microsoft SQL technologies
  • Good understanding of the business models of the products
  • Excellent communication and public relations skills
  • Flexibility and the ability to adapt to customers' needs, which is a good trait for a project coordinator
  • Good understanding of Microsoft Office, especially presentation tools
  • Ability to work under pressure and multitask, and to prioritize so that all tasks are completed according to the relevant business processes

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Egypt, Cairo