On-site Full Time
Tp -
Egypt , Cairo
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Tp

Job Details

Teleperformance (TP) is the world’s largest global Leader in Customer Experience (CX) management and Business Process Outsourcing (BPO). Founded in France in 1978, the company has grown into a massive multinational corporation operating in nearly 100 countries and serving billions of customers worldwide.If you have excellent communication skills, a keen eye for detail, and want to work in a structured, professional financial campaign, this is the perfect role for you.Job descriptionAs a specialist, you will assist homeowners with their existing mortgage accounts.

Your core responsibilities include:

  • Escrow & Payments: Providing Escrow Analysis support and scheduling/processing payments for pre-existing mortgage loans.
  • Documentation: Filing tickets for bank or mortgage statements.
  • Customer Education: Explaining complex Escrow Analysis clearly and empathetically to homeowners.


Benefits

  • Total salary 21k net.
  • Over time in USD.
  • Transportation provided .
  • Social and medical insurance 400k/year.
  • Fixed days off.


Requirements

  • Excellent/Fluent English (both spoken and written).
  • Strong communication and problem-solving skills.
  • Ability to work rotational night shifts.



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    About Tp
    Egypt, Cairo
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