• Ensure that customer vehicles are fixed right from the first time.

• Ensure that repairs are carried out within promised delivery time and estimated cost.

• Order and follow up parts orders with parts department.

• lnspect and test drives vehicle on which repairs are performed.

• Return those vehicles failing the quality control inspection to the technician who performed work.

• Assist the service advisors in identifying or diagnosing vehicle problems when needed.

• Proper utilization of service facilities e.g. equipment, SST. Manuals, diagnostic tool.

• Maintain high standard of workshop cleanliness, a high level of self-hygiene, and uniform appearance for himself and his group.

• Provide the servicing technician with an accurate description of the reasons for returning the vehicle to assist and guide him to solve the problem.

• Advise management regarding technician job performance, training needs, and other specific areas.

Requirements

Position Title:  Team Leader

Educational Requirements:   Mechanical or Mechatronic Engineering 

Special Certification or Training Required:   Driving License

Required Industry Experience:   2 years of experience

Technological Requirements:   Microsoft office suite

Language Requirements:   Very good command of English language