Company Description Reservya is a growing provider of restaurant services in Egypt and the broader Middle East, supporting dining businesses with tools and solutions that improve operations and customer experiences. The company focuses on helping restaurants optimize reservations, streamline service, and enhance guest satisfaction. Working with Reservya offers exposure to a dynamic hospitality market and the opportunity to contribute to the success of local and regional restaurants. Team members collaborate closely with restaurant partners and internal stakeholders to deliver reliable, practical services tailored to the needs of the food and beverage industry. Role Description This is a full-time hybrid role for a Sales and Secretary position based in Alexandria, Egypt, with some flexibility for work from home. The role involves managing incoming inquiries, answering phone calls and emails, and supporting the sales team with client communication and follow-up. The Sales and Secretary professional will schedule and coordinate meetings, maintain organized records and documentation, and prepare basic reports and presentations. Daily tasks include updating customer information, assisting in drafting proposals and agreements, and ensuring timely responses to restaurant partners. The role also includes general administrative support such as filing, data entry, and coordination between internal teams to ensure smooth operations. Qualifications Strong sales support skills, including client communication, follow-up, and basic negotiation abilities. Solid administrative and secretarial skills such as scheduling, document preparation, filing, and data entry. Proficiency with office software (e.g., word processing, spreadsheets, email, and presentation tools). Excellent organizational skills, attention to detail, and ability to manage multiple tasks and deadlines. Clear and professional communication skills in English; Arabic proficiency is highly beneficial. Customer-oriented mindset with the ability to build positive relationships with restaurant partners. Ability to work effectively in a hybrid environment, combining office presence in Alexandria with remote work. Previous experience in sales support, customer service, or the hospitality/restaurant sector is an advantage. Relevant diploma or bachelor’s degree in Business, Administration, or a related field is preferred.