On-site Full Time
Sutherland -
Egypt , Cairo
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Sutherland

Job Details

Handling customer interactions with efficiency and empathy .

Providing tailored solutions to meet customer needs.

Ensuring a positive customer experience through effective communication and professional phone etiquette .

If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!

Benefits:

  • 20.8k net + 1,100 Overnight Allowance
  • Transportation provided
  • Medical and Social insurance
  • Fully paid training
  • Career growth opportunities

Desired Candidate Profile

Fluency in English is a MUST! (B2/C1 level)

Strong skills in Customer Service & Customer Support

Problem-solving , active listening , & attention to detail

Experience in a customer-facing role and familiarity with CRM tools is a plus!

Flexibility with night & overnight shifts is essential

Proficiency in professional phone etiquette & communication techniques is a plus

If you re passionate about making a difference and love helping customers, we want YOU!

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Egypt, Cairo
Telecommunications