Job description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

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Business Operations Administrator
Location: Egypt
Contract Type: Fixed-Term Contract
Pay Grade: 4
Closing date: 29 Sept 2026 at 23:59 IST
Requirements: You must have the legal right to work in Egypt at the time of application.  We are unable to support with visa sponsorship and relocation.

Role purpose – The job:

Each Business Operations Administrator may undertake one or more of the following areas of work according to his or her competency and experience, and to the business need

Main accountabilities:

Suppliers and Services

• Support country procurement of equipment and consumables with the support of procurement team (Marketplace). Prepare request for quotations and create procurement requests on system.
• Monitor contractor’s performance including delivery, receipt, warranty, damages, and insurance. report vendors review, and evaluations to business operations manager.
• Coordinating mobile services with the service provider, maintain phones inventory, and process/monitor the bills.

Compliance

• Apply Health and Safety regulations in cooperation with the Security Manager.
• Update contracts register, and manage offsite information storage as per information retention and disposal requirements.
• Follow Financial Control Compliance Framework (FCCF) in all financial and procurement processes.
• Apply Child Protection regulations in all related activities.
• Support the environment framework by ensuring premises and activities uphold best environmental practice

Estates/facilities Management

• Follow up on facilities services including hard (building maintenance, electricity, HVAC, etc), and soft services (cleaning, catering, transportation, etc) in 4 British Council branches in Egypt.
• Contribute in supervising the contractors work on premises renovation projects including technical and financial aspects.
• Maintain operational condition of office furniture and equipment, recommend replacements and disposals to the business operations manager.
• Update office inventory of onsite assets & work of Art, their procurement, maintenance and disposal in accordance with policies and procedures
• Oversee security supervisors and perform regular checks on security systems.

UK appointed staff accommodation

• Ensure the British Council accommodation policy is applied when looking for
• accommodation for new staff arriving to Egypt
• Review and update a record of reputable agents and review the agreements with these agents and ensure that they follow our requirements
• Negotiate the rent fees, check contracts clauses, terms and conditions, and ensure that all ownership papers are checked by our lawyer before signing the lease with the landlord.
• Arrange moving of staff’s stuff securely and in co-operation with HR team.
• Organize utilities, facilities, inventory, and regular maintenance of all apartments in a timely manner.

General Administration

• Follow up on the process of VISA/residence/passport requests/renewals for non-Egyptian staff with the Embassy and Egyptian authorities
• Supervise operation of office cars including insurance, licensing, maintenance, schedules, and drivers.
• Handle customs clearance where applicable.
• Supervise mail and shipment services through courier service providers.
• Provide logistical support to the organisation and delivery of internal and external activities/events, to ensure they run smoothly and efficiently.
• Handle cash paid to authorities for deposits, fines, fees, etc.
• Handle and follow up requests and formalities with local governmental entities.

Managing self & others

• Manage recruitment, leaves, and development of a small team of business operations assistants.
• Review the performance of the assistants on a quarterly basis
• Sets tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, to ensure efficient delivery of services.  Monitors task completion to agreed quality and time standards.

Requirements of the role:

Minimum/ essential

• English at Proficiency Level B2
• Fluent written and spoken Arabic
• Work experience in a similar role
• Hands-on experience in using Word, Excel, and PowerPoint.
• At least three years’ experience in a similar role. Proven track record in general office administration.
• Experience working in a multi-cultural organisation in an international context
• Strong organisational skills with the ability to prioritise tasks and meet deadlines
• Ability to build effective relationships with employees and management to achieve the delivery of high quality and effective professional services
• Awareness of different governmental authorities and processes that are related to job scope of work
• Strong administrative experience with the ability to interpret and follow organisational policy and practices.
• Working in both public, not for profit and private sector organisations
• Experience of working in a matrix management structure.

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email [Click to show email]