Company Description IT Planet, founded in 2014, is a fast-growing technology company specializing in innovative, customized IT solutions for businesses across diverse sectors. With over a decade of experience, the company has built a strong reputation as a reliable partner in software development, digital transformation, cloud solutions, and IT support. IT Planet focuses on building meaningful, long-term client relationships by deeply understanding business needs and delivering measurable results. As the company continues to expand, it remains committed to empowering organizations through cutting-edge technology, strategic thinking, and high-quality service.
Role Description The Sales Account Manager is a full-time, on-site role based in Heliopolis. This role is responsible for managing and growing a portfolio of client accounts, building strong relationships, and ensuring a high level of customer satisfaction. Daily tasks include identifying and qualifying new leads, preparing and delivering proposals, coordinating with technical teams to tailor solutions, and following up on opportunities to close deals. The Sales Account Manager will monitor account performance, address client inquiries, and proactively suggest improvements or new services. The role also involves maintaining accurate records in CRM systems, contributing to sales forecasts, and collaborating with internal stakeholders to support revenue growth.
Qualifications
Strong Account Management and Customer Service skills, with the ability to build and maintain long-term client relationships. Proven experience in Lead Generation and Customer Satisfaction, including managing sales pipelines and meeting or exceeding targets. Excellent Communication skills, both written and verbal, with the ability to present complex solutions clearly to diverse stakeholders. Background in B2B sales within IT services or technology solutions is highly advantageous. Ability to work on-site in Heliopolis, manage multiple accounts, and prioritize tasks in a fast-paced environment. Strong negotiation, presentation, and problem-solving skills, supported by good business acumen and analytical abilities. Bachelor’s degree in Business, Marketing, Information Technology, or a related field, or equivalent practical experience. Proficiency with CRM tools and basic understanding of software development, cloud solutions, or digital transformation concepts.