Company Description Fathy Ibrahim - فتحي إبراهيم is a family-owned luxury accessories and jewelry retailer with over 90 years of experience in the market. The company offers a curated selection of high-end goods, focusing on quality, craftsmanship, and timeless style. As a one-stop shop for luxurious accessories, Fathy Ibrahim serves customers seeking special gifts for themselves and their loved ones. Team members join a heritage brand that values personalized service, trust, and long-term relationships with its customers.
Role Description The Retail Sales Specialist is a full-time, on-site role based in Qesm 1st 6 October. This role is responsible for greeting customers, understanding their needs, and guiding them through product selections to deliver a high-quality shopping experience. Daily tasks include presenting and explaining product features, handling sales transactions, managing displays, and maintaining store cleanliness and organization. The Retail Sales Specialist also supports inventory checks, monitors stock levels, and provides after-sales support as needed. The role involves working closely with the team to meet sales targets, uphold brand standards, and ensure every customer receives attentive and professional service.
Qualifications

Candidates should possess strong Retail Sales skills, including experience in a customer-facing store environment and the ability to meet or exceed sales goals. Candidates should possess solid Customer Service and Interpersonal Skills to build rapport, handle inquiries, and respond to customer needs in a professional manner. Candidates should possess effective Communication skills, both verbal and written, to clearly explain product features, prices, and promotions. Candidates should possess excellent Product Knowledge or the ability to quickly learn details about luxury accessories and jewelry to guide customers confidently. Additional qualifications include basic math and POS skills, attention to detail, reliability in timekeeping, and a high level of integrity when handling transactions. Previous experience in luxury retail or jewelry sales is an advantage, and proficiency in Arabic and English is beneficial.