Key Responsibilities:• Coordinate clinic appointments and prepare patient files and clinic requirements before scheduled visits.• Welcome patients, register and update their information, assist with required documentation, and process payments while issuing receipts.• Accurately register laboratory tests and patient samples in the system, and coordinate with physicians, genetic counselors, and sample collection specialists to ensure smooth clinic operations.• Respond to patient inquiries, provide information about services, laboratory tests, payment methods, and turnaround times.• Maintain effective communication with internal departments and branch teams via email, while adhering to company policies, procedures, and instructions from the direct manager.
???? Qualifications & Requirements:• Bachelor’s degree from a recognized university" College of Agriculture is preferable"• 1-3 Previous experience in reception and customer service.• Experience in phlebotomy (blood sample collection) is preferred.• Fast and accurate data entry (typing) skills.
???? Skills & Competencies:• Proficiency in Microsoft Word and Excel.• Good command of English (spoken and written).• Strong ability to handle customer complaints and various situations professionally and calmly.• Excellent time management skills with the ability to prioritize tasks and meet deadlines efficiently.
???? New Cairo, First settlement, ⏰5 days per week (12:00 PM to 08:00 PM)
✨ What We Offer: Competitive salary package.  Social & medical insurance. Annual profit share.  Employee happiness program Continuous Training & development  Supportive, family-like work environment.