Technical Support and Training Engineer (RAC) Working location: Cairo / Giza Company: LG Electronics Egypt Job overview LG Electronics Egypt seeks a Technical Support and Training Engineer specializing in air conditioning and refrigeration (RAC) to provide advanced technical support, implement training programs, and contribute to improving service quality and increasing field maintenance efficiency. Key responsibilities Provide advanced technical support to HVAC technicians and engineers. Diagnose complex technical faults and provide appropriate solutions. Prepare and implement specialized technical training programs. Develop training materials, technical manuals, and presentations. Monitor technical performance and provide technical support and guidance. Analyze recurring faults and field quality issues. Contribute to improving repair quality and first-time fix rate. Prepare technical reports and raise recommendations to management. Collaborate with various departments to address technical issues and improve service quality. Keep up with the latest technologies and trends in air conditioning and refrigeration. Qualifications Bachelor of Mechanical or Electrical Engineering. At least 5 years of experience in air conditioning, refrigeration, and technical support. Strong knowledge of household air conditioning systems and refrigeration techniques. Strong diagnostic and problem-solving skills. Excellent communication, presentation, and training skills. Proficiency in English. Proficiency in Microsoft Office. Residents of Cairo or Giza.

Additional details

• Vacancies: 1
• Shift system: Morning only
• Benefits: Health insurance, social insurance, transportation allowance, meals, overtime