Main duties and responsibilities: 1. Develop and implement quality and food safety systems policies and procedures and quality and food safety management systems. - Supervise the development, implementation, documentation, and review of quality and food safety policies, procedures, and management systems. - Oversee the development and implementation of food safety and hygiene and sanitation programs in the factory and warehouses. - Ensure the company complies with all local and international regulations related to the safety and quality of frozen foods. 2. Monitor and assure quality in operations: - Supervise inspection and testing of incoming raw materials and packaging materials, ensuring conformity to specifications before acceptance. - Monitor Critical Control Points (CCPs) and Operational Process Controls (OPRPs) in freezing and manufacturing production lines. - Oversee the storage and distribution system to maintain the cold chain for frozen products, continuously monitor storage and transport temperatures. - Review and inspect the final product to ensure it meets specified specifications and quality standards before release. 3. Auditing and continuous improvement: - Plan and implement periodic internal audit programs for all departments to ensure effective implementation of the quality and food safety system. - Coordinate with external accrediting bodies and customers for external audits. - Follow up on non-conformities and take corrective and preventive actions (CAPA) to prevent recurrence. - Analyze quality data and complaints to identify opportunities for process and product improvements. 4. Laboratory management and supplier evaluation: - Direct supervision of laboratory technicians and ensure efficiency and accuracy of chemical, microbiological, and physical tests of products. - Ensure calibration and maintenance of all measuring and testing devices in the plant and laboratory. - Participate in supplier evaluation, qualification, and approval of raw materials based on quality and safety criteria. 5. Training and team management: - Train and raise awareness among employees on Good Manufacturing Practice (GMP), food safety requirements, Standard Operating Procedures (SOPs), and quality systems. - Guide, evaluate, and develop the performance of the quality team (inspectors and laboratory technicians). 6. Handling customer complaints: - Investigate customer complaints related to product quality and safety, determine root causes, provide detailed reports, and respond to complaints with actions taken.

Additional details

• Number of vacancies: 1
• Shift system: morning and evening
• Benefits: health insurance, social insurance, transport allowance