Job details – Receptionist We are looking for a receptionist to join our team, who is responsible for welcoming clients and providing a professional and distinctive experience from the moment the client arrives until their departure, with managing bookings and coordinating with service teams within the branch. Tasks and responsibilities: Welcome clients in a professional and courteous manner. Manage and organize client bookings and confirm appointments. Handle walk-ins and schedule appointments based on availability. Answer calls and WhatsApp messages and various inquiries. Coordinate with the service team to ensure appointments and services run in an organized manner. Handle payments, issue receipts, and accurately review cash. Track and reschedule appointments and update booking data. Update client data in the system. Provide information about services, offers, and packages to clients. Assist in increasing bookings by recommending suitable services to clients. Maintain cleanliness and order of the reception area. Prepare reports on bookings and sales when needed. Adhere to company policies, dress code, and customer service standards. Collaborate with the team and supervisor to ensure the best client experience. Requirements: Previous experience in reception or customer service, preferably in Beauty, Spa, or Clinics. Excellent communication and client-handling skills. Ability to use computers and booking systems. Ability to handle cash and payments accurately. Polished, organized, detail-oriented personality. Ability to work under pressure and in shifts. Punctuality and professional appearance. English language is an added advantage.

Additional details

• Number of vacancies: 3
• Shift system: morning and evening
• Benefits: health insurance, social insurance, overtime