Overview of the company and the position

A leading technology company in the tech services and business solutions sector that embraces professionalism and excellence in serving its employees and providing a supportive work environment that enables staff to achieve the highest levels of performance. We are seeking an Employee Care Specialist with hands-on experience and a bachelor's degree in a related field to join the Remote HR team. You will play a central role in enhancing the employee experience and delivering high-quality services by providing support and care to employees and their families.

Main responsibilities and duties

• Handle employee inquiries and provide immediate and effective solutions in line with approved policies and procedures.
• Manage the employee journey and daily operations through the company’s internal employee program.
• Administer the employee care file, updating data and related reports on a regular basis.
• Organize and schedule appointments and coordinate enterprise services related to employee care.
• Contribute to designing and implementing health care, comfort, and occupational safety programs for employees.
• Collaborate with HR and management teams to ensure appropriate support is directed in emergencies or family needs.
• Prepare and present periodic reports on employee care indicators and provide recommendations for improvement.
• Handle administrative procedures related to employee leave and care allowances according to policies.

Qualifications and requirements

• Bachelor’s degree in related fields such as human resources, psychology, management, social work, or equivalent.
• 2–4 years of hands-on experience in employee care or administrative support related to HR, preferably in a Saudi environment.
• Good familiarity with HR systems and core HR systems in Saudi Arabia.
• Fluent Arabic language proficiency and ability to communicate effectively with different organizational levels.
• Basic English knowledge is considered a plus.
• Strong organizational skills, accuracy, and ability to manage multiple tasks concurrently.

Required skills

• Excellent communication and interpersonal skills with employees and senior management.
• Ability to work in a team spirit and collaborate with HR and management departments.
• Time management, planning, and effective coordination of meetings and programs related to employee care.
• Ability to use Microsoft Office and data and reporting management systems.
• Data analysis and monthly reporting skills aligned with main objectives

Benefits

• Competitive salary commensurate with experience and competence, plus annual performance incentives.
• Paid vacations under Saudi regulations and company policies.
• Opportunities for professional development and training internal and external to enhance professional and personal skills.
• Supportive work environment with an open culture that encourages initiative and innovation.

If you’re excited to join a team focused on employee well-being and delivering high-quality care, we welcome your application.