Responsible for coordinating maintenance work and distributing tasks to technicians, following up on implementation, and not just administrative tasks. Location: Cairo, Egypt
Job Summary: We are seeking a Service Coordinator to join our Service Team. The successful candidate will be responsible for coordinating daily service operations, assigning service requests to technicians, following up on task completion, and ensuring smooth communication between customers, technicians, and internal departments.
:Key Responsibilitie

Assign and distribute service orders to technicians based on workload and priority.
Follow up on technicians' schedules and task completion.
Coordinate daily service activities to ensure timely execution.
Monitor service requests and update records accordingly.
Prepare periodic reports related to service operations.
Communicate with internal teams to ensure efficient service delivery.
Maintain accurate documentation and administrative records.


:Requirements

Bachelor's Degree in Commerce (Business Management preferred).
Good command of English.
Proficiency in Microsoft Office applications.
Minimum 1 year of experience in Service Coordination, Service Administration, or a similar role.
Strong communication and organizational skills.
Ability to work under pressure and manage multiple tasks simultaneously.

The job title: Service Maintenance Coordinator
Location: Cairo
Job overview: We are looking for a Service Maintenance Coordinator to join the team, responsible for coordinating and following up on daily maintenance work, distributing tasks to technicians, and following up on work orders to ensure efficient and timely service delivery.
Job duties:

Distribute work orders and tasks to technicians according to priorities and work plans.
Follow up on task execution and ensure closure on time.
Coordinate daily between technicians and various departments to ensure smooth operations.
Monitor maintenance requests and continuously update their data.
Prepare periodic maintenance and service reports.
Maintain and update department records and data.
Contribute to solving operational problems and follow up on customer cases.

Required qualifications:

Higher education, preferably Commerce/Business Administration.
Good command of English.
Proficiency in Microsoft Office.
Experience of at least 1 year in service coordination or similar administrative roles.
Strong communication and organizational skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Job type: Full-time.
Additional details

• Vacancies: 1
• Shift system: Morning only
• Benefits: Health insurance, Social insurance, Transportation allowance, Meals, Overtime