Company Description Right Travel LLC is an american tour provider focused on offering high-quality, economical travel experiences to a diverse community of travelers. The company is committed to delivering strong value and exceptional service, treating each customer as an individual with unique travel needs. Right Travel emphasizes innovative tours, competitive pricing, and attentive support to help make vacations memorable and enjoyable. The organization is driven by a passion for service and aims to turn travel aspirations into reality through a broad range of offerings featured on its website. Team members contribute to a customer-centric culture built around reliability, care, and personalized travel solutions.
Role Description:The Sales Specialist is a full-time, responsible for driving tour bookings and revenue by engaging prospective and existing customers. This position involves responding to inquiries via phone, email, and online channels, understanding individual travel needs, and recommending suitable tour packages and services. The Sales Specialist will prepare quotations, follow up on leads, manage the sales pipeline, and maintain accurate customer records in the CRM system and update the database. Day-to-day tasks include providing high-quality customer service, resolving issues, and ensuring a smooth pre- and post-booking experience. The role also includes collaborating with internal teams on promotions, participating in ongoing training, and contributing feedback to improve sales processes and travel offerings.
Qualifications:Fluent in English, Spanish language is a plus. Strong Communication skills, including clear verbal and written interaction with customers and teammates. Customer service experience in a multinational company handling English speaking customers is preferred. Flexible and presuasive handling clients based in the United States of America and comminicating with providers around the globe. Proven Customer Service abilities, with a focus on empathy, problem-solving, and building long-term relationships. Demonstrated Sales experience, including lead generation, closing deals, and meeting or exceeding targets. Sales Management or pipeline management skills, such as organizing leads, tracking performance, and using CRM tools effectively. Experience in Training, coaching, or sharing best practices to support continuous improvement in sales performance. Strong time-management and organizational skills.presistance and relentless on follow up with providers and serving clients’ requests. Detail oriented, have a good eye detecting errors or missing info from providers, reviewing the sales quotations closely and amending any details needed peior to sending it to the client. Passionate about the travel and tourism business, giving the best experience and memorable tours to our clients. Ability to work flexible hours to support customers in different time zones, United States, UAE, AU, UK..etc. including some evenings or weekends as needed. Proficiency with common Mircsoft office word, excel, powerpoint, outlook and communication software (e.g., email platforms, spreadsheets, video conferencing tools). High school diploma or equivalent required; post-secondary education in Business, Hospitality, Tourism, or a related field is an advantage. Attending and setting Audio and Video Zoom meetings with other team members, clients and providers on weekly basis.
Work Conditions:
Full time job Working hours based on the United States working hours New Jersey time ( From 3 pm till 12 am Cairo time). Weekends: Saturdays and Sundays. Public Holidays according to the United States Calendar, Egypt’s Holidays in lieu based on availability. Annual vacation 21 business days. Competitive salary, promotion and growth opportunities Work from office in Mohandesin, Giza. Egypt. Flexibility on longer working hours for business need.