Who Are WeAt The Marq, we are more than a workplace, we’re a family united by a flexible culture, committed to supporting each other and growing together.
Role & Responsibilities Develop, implement, and monitor company-wide policies and procedures to ensure compliance, consistency, and operational excellence. Analyze and optimize workflows across all departments to improve efficiency and productivity. Establish and track KPIs to measure process effectiveness and drive continuous improvement. Oversee the company’s authority matrix and related delegations, ensuring proper governance and approvals. Enhance cross-functional collaboration and communicate policy and process changes effectively. Lead process enhancement initiatives, including document management and policies & procedures systems. Develop and deliver training programs on company policies, processes, and best practices. Align operational strategies with corporate objectives and support senior leadership in achieving business goals. Serve as Secretary to the Board of Directors, managing meeting minutes, action plans, and follow-ups. Identify operational risks and develop appropriate mitigation strategies. Support the Board of Directors in special projects and strategic initiatives. Lead and develop the team, ensuring performance targets, continuous development, and a positive collaborative culture. Ensure timely submission of departmental reports to Top Management. Educational Background, Skills, and Experience15–18 years of relevant experience with a proven track record in a similar role. Bachelor’s degree in Business Administration, Law, Operations Management, or a related field. Strong knowledge of corporate governance, regulatory frameworks, and internal policy development. Experience working closely with senior leadership and Boards of Directors on strategic initiatives. Certifications in Lean Six Sigma, Business Process Management (BPM), or Project Management (PMP) are a plus. Strong Microsoft Office skills, particularly Excel, Word, and Power Point. Excellent communication, interpersonal, leadership, and stakeholder management skills. Strong strategic thinking, business acumen, and results orientation. Ability to multitask, prioritize effectively, and work in a fast-paced environment. Knowledge of real estate industry practices and regulations is a plus. Ability to work independently and collaboratively while driving continuous improvement.
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