• Develop, implement, and maintain comprehensive quality assurance systems and procedures in line with international food safety standards.

• Lead and mentor the QA team to ensure adherence to company policies, regulatory requirements, and best practices.

• Oversee the inspection and testing of raw materials, in-process products, and finished goods to guarantee compliance with quality specifications.

• Coordinate with production, R&D, and supply chain teams to resolve quality issues and drive continuous improvement initiatives.

• Manage internal and external audits, ensuring readiness for ISO, HACCP, and other certification processes.

• Investigate customer complaints and non-conformities, implementing corrective and preventive actions.

• Analyze quality data and generate reports for senior management, highlighting trends and recommending improvements.

• Ensure all documentation related to quality assurance is accurate, up-to-date, and compliant with regulatory standards.

• Train staff on quality standards, food safety protocols, and hygiene practices.

• Stay updated on industry trends, regulatory changes, and emerging technologies to enhance quality systems.

Requirements

• Minimum of 7 years experience as Manager in quality assurance within the food industry, preferably in confectionery or FMCG sectors.

• Proven track record of managing quality assurance teams and systems in a manufacturing environment.

• In-depth knowledge of ISO 22000, ISO 9001, HACCP, and other relevant food safety standards.

• Strong analytical and problem-solving skills with the ability to interpret complex data.

• Excellent communication and leadership abilities to drive cross-functional collaboration.

• Experience with internal and external audits, including preparation and follow-up.

• Ability to develop and deliver training on quality and food safety topics.

• Detail-oriented with a commitment to maintaining high standards of accuracy and compliance.

• Proficiency in MS Office and quality management software.

• Fluency in English; knowledge of Arabic is an advantage.