Job description

Join Us
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture



What you’ll do
We are seeking a Lead Business Consultant to own a portfolio of strategic consulting engagements across Business Excellence within Business Operations and Transformation. The role focuses on shaping transformation priorities, advising senior stakeholders, assuring measurable value delivery, and leading a team of consultants. The individual will help translate strategic priorities into practical roadmaps, strengthen consulting capability, and apply AI and agentic AI to improve engagement productivity and redesign processes and operating models.

• Own the consulting engagement portfolio for assigned domains, including pipeline shaping, demand prioritisation, and capacity alignment to strategic needs.
• Lead executive diagnostics and agenda setting by translating strategic priorities into transformation themes, investment cases, and roadmaps. 
• Assure engagement quality and outcomes by reviewing deliverables, challenging assumptions, and ensuring recommendations are practical, evidence-based, and feasible. 
• Own value delivery by defining benefit cases, governing measurement, and driving value assurance with senior stakeholders. 
• Influence governance and decision forums by providing options, risk perspectives, and recommendations that support timely executive decisions. 
• Partner with programme and project leadership to de-risk execution, support successful delivery, and drive adoption. 
• Build consulting capability through coaching, standardising methods and templates, and improving quality across the practice. 
• Strengthen commercial discipline through appropriate scoping, effort estimation, and alignment with delivery constraints and controls. 
• Lead and manage a team of consultants, including performance management, workload allocation, coaching, and career development
• Apply AI and agentic AI to improve engagement productivity and reimagine processes and operating models for internal and client outcomes. 
• Maintain strong learning agility and build new capabilities as the practice scope and operating model evolve. 
• Contribute to business development by identifying opportunities, shaping internal proposals and business cases, and expanding the practice’s engagement footprint. 

• You bring significant experience in consulting, transformation, operational excellence, or business change, with proven experience advising senior leaders and shaping multi-domain transformation roadmaps. [Lead Busin...nt_13_v1.0 | Word]
• You have experience owning value cases, assuring delivery quality, and driving measurable outcomes across consulting engagements. [Lead Busin...nt_13_v1.0 | Word]
• You are confident in strategic business partnering, engagement ownership, transformation strategy, benefits realisation governance, operating model design, performance management, and portfolio prioritisation. [Lead Busin...nt_13_v1.0 | Word]

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

• The opportunity to influence enterprise transformation priorities and shape consulting outcomes across geographies, domains, and stakeholder groups. [Lead Busin...nt_13_v1.0 | Word]
• A role with direct people leadership, enabling the individual to coach consultants, develop capability, support succession planning, and contribute to a future-ready consulting practice. [Lead Busin...nt_13_v1.0 | Word]
• Exposure to strategic business partnering, executive governance, portfolio prioritisation, value assurance, and transformation roadmap development. [Lead Busin...nt_13_v1.0 | Word]
• Scope to contribute to VOIS consulting propositions, standards, thought leadership, reusable methods, frameworks, and accelerators. [Lead Busin...nt_13_v1.0 | Word]
• Growth towards broader practice leadership, wider capability ownership, and enterprise-level influence. [Lead Busin...nt_13_v1.0 | Word]

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.