Company Description Innovera is a multinational EdTech company founded in 2013, dedicated to elevating education in K–12 classrooms across the Middle East and Africa. The organization has grown from a small group of advocates into a diverse team of educators and innovators leading educational technology advancements in the region. Innovera delivers large-scale LMS implementations, multi-year professional development programs, and mentoring based on experiential learning. As a trusted partner for international EdTech brands, the company provides professional development, software and application development, curriculum and content creation, and comprehensive consultancy and support. Team members work within a culture focused on empowering educators and driving meaningful, lasting change for learners and schools.
Role Description The Sales Account Manager is a full-time, on-site role based in Giza. This role is responsible for managing and growing a portfolio of customer accounts, building long-term relationships with education partners, and ensuring high levels of customer satisfaction. Daily activities include identifying and qualifying new leads, conducting meetings and product presentations, preparing proposals, and negotiating contracts in alignment with company objectives. The Sales Account Manager will collaborate with internal teams to coordinate service delivery, resolve customer issues, and support the adoption of Innovera’s EdTech solutions. The role also involves tracking sales performance, maintaining accurate records in CRM systems, and providing regular reports and forecasts to management.
Qualifications
Demonstrated skills in Account Management and Customer Satisfaction, with experience maintaining and growing key client relationships. Strong Customer Service capabilities, including handling inquiries, resolving issues, and supporting long-term client engagement. Proven Lead Generation skills, with the ability to identify opportunities, qualify prospects, and drive new business. Excellent Communication skills, both written and verbal, with the ability to present complex EdTech solutions clearly to diverse stakeholders. Experience in B2B sales, preferably within EdTech, technology, or education services, and familiarity with CRM tools. Ability to work on-site in Giza, manage multiple accounts concurrently, and meet sales targets in a fast-paced environment. Bachelor’s degree in Business, Marketing, Education, or a related field, or equivalent practical experience. Strong analytical and negotiation skills, with a customer-centric mindset and a collaborative approach to working with cross-functional teams.