Job Description
Roles & Responsibilities
WE RE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT! Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
Desired Candidate Profile
- Install and maintain desktop hardware/software (Windows, Office 365)
- Troubleshoot issues via helpdesk ticketing systems
- Manage user accounts in Active Directory
- Support mobile devices (iOS/Android)
- Ensure security with anti-virus and encryption tools
- Requirements
- Bachelor's in Computer Science or related field
- CompTIA A+ or MCP certification preferred
- Experience with Windows, Active Directory, and hardware troubleshooting
- Strong problem-solving and customer service skills
- Professional and willing to learn