Job Description

Company Description

Baseeta for Digital Solutions is a fast-growing fintech startup focused on providing installment services to customers in an accessible and efficient way. Specializing in assisting individuals with cash flow challenges, Baseeta enables the purchase of essential goods and services through installments. The company supports diverse industries, including healthcare, education, home improvement, weddings, travel, and bill payments. Baseeta is dedicated to making financial solutions simple and impactful for its clients.

Role Description

This is a full-time hybrid role for a Telesales Specialist. Based in 6th of October City, the role allows partial work-from-home flexibility. The Telesales Specialist will engage with potential and current customers to promote Baseeta’s services, address customer queries, and provide exceptional support.

Day-to-day responsibilities include making outbound sales calls, following up with leads, offering tailored solutions, and maintaining accurate records of customer interactions to achieve sales targets.

Qualifications

• Strong skills in Customer Service and Customer Support, ensuring a positive experience for clients.
• Excellent Communication abilities to effectively convey information and resolve inquiries.
• Proven Sales experience and ability to meet or exceed targets.
• Capability to provide Training to customers on products and services when needed.
• Strong organizational and time management skills.
• Proficiency in using CRM tools and software is a plus.
• Previous experience in a fintech or startup environment is advantageous.

Skills

• Effective telesales skills like being confident verbal communication, active listening, and emotional intelligence to build rapport, overcome objections, and close deals over the phone.
• Key skills as being persuasive, paced voice to convey enthusiasm, maintaining resilience against rejection, and using CRM tools to manage leads effectively.

Preferred Candidate

Career Level: Fresh Graduate