Role Overview

We are seeking a Senior Storage Engineer to lead operational, testing, and documentation activities across enterprise storage and networking infrastructure, with a primary focus on Dell EMC Power Flex, Dell EMC Power Max (PMAX), and Dell Switches. The ideal candidate will be hands-on with operational tasks, resilience/failure testing, performance tuning, and producing high-quality technical documentation (SOPs, LLDs, and diagrams).

Key Responsibilities

Core Platforms

Perform day-to-day operational tasks on Power Flex, PMAX, and Dell Switches Produce and maintain technical diagrams and documentation using Visio

PMAX - Testing & Validation

Create and restore snapshot copies Simulate port/path failures and validate host multipathing behavior (e.g., cable removal scenarios) Test single power supply failure scenarios (e.g., power cable removal) and validate system resilience Export and restore Unisphere configuration backups Confirm alert visibility and accuracy within the Unisphere dashboard (e.g., validating power failure alerts)

PMAX - Operational Documentation (SOPs)

Develop and maintain Standard Operating Procedures covering:

Recovery procedure validation (volume recreation, masking remapping) Capacity utilization monitoring New volume creation LUN masking and mapping Unmasking and deletion of volumes Configuration of service levels (Diamond/Platinum/Gold/Silver) Performance monitoring (per box, per LUN, per host) Patch installation procedures Configuration file backups Log collection procedures

PMAX - Additional Technical Tasks

Debug and troubleshoot syslog configuration between PMAX and the client syslog server Document LUN-per-port mapping as part of Low-Level Design (LLD) deliverables Review LUN-per-port mapping for Front-End port load balancing Review PMAX ports for errors and performance issues


Requirements

Required Skills & Qualifications

Proven hands-on experience with Dell EMC Power Max (PMAX) administration and operations Experience with Dell EMC Power Flex in operational/support capacity Working knowledge of Dell networking/switching infrastructure Strong understanding of SAN concepts: multipathing, LUN masking/mapping, snapshots, service levels Experience with Unisphere for Power Max management Proficiency in Visio for technical documentation and diagramming Strong documentation skills — able to write clear, structured SOPs and LLDsExperience with syslog configuration and troubleshooting Familiarity with performance monitoring and capacity planning on enterprise storage arrays

Preferred Qualifications

Dell EMC certifications (e.g., Power Max, Power Flex specialist certifications) Prior experience in a client-facing or managed services environment Experience supporting telecom or large enterprise environments