· Review, process, and track online orders from start to finish.
· Manage and handle orders efficiently using Shopify.
· Handle online orders fulfillment operations accurately and efficiently.
· Prepare, pack, and ship products with accuracy and care.
· Perform quality checks on products before shipment.
· Coordinate with shipping and courier companies to ensure timely delivery.
· Update order statuses and handle returns, exchanges, or order modifications.
· Monitor inventory levels and organize stock availability.
· Upload and update products, pricing, descriptions, and stock on the website.
· Ensure a smooth customer shopping experience across all online channels.
· Coordinate with marketing and design teams for online campaigns and promotions.
· Analyze sales performance and prepare basic reports when needed.
· Maintain accurate records of orders, shipments, and customer requests.