Job Description
Roles & Responsibilities
Administer the entire Microsoft 365 suite, including user management, Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and other M365 services. Administer and optimize M365 licensing to ensure cost-efficiency and compliance. Implement, monitor, and enforce M365 security and compliance features. Act as the primary point of contact and support for M365-related issues, serving as the escalation point for complex problems. Perform routine system health checks, performance monitoring, and capacity planning for M365 services. Plan, execute, and document M365 service upgrades, migrations, and new feature deployments. Develop and maintain PowerShell scripts for M365 automation and efficient management. Collaborate with cross-functional teams to ensure seamless integration and operation of M365 services within the broader IT landscape. Maintain comprehensive documentation for M365 configurations, processes, and troubleshooting guides. Participate in on-call rotations for critical incident response as required.
Desired Candidate Profile
Bachelor's degree in Computer Science, Information Technology, or a related field. Cloud Certifications are highly valued. 3+ years in a dedicated O365 or equivalent IT role. Proven practical experience with Microsoft 365 services and platforms. Excellent command of English Language Advanced proficiency across the entire Microsoft 365 ecosystem. Proficiency in PowerShell for M365 administration and automation. Effectively engage with technical and non-technical stakeholders, fostering strong cross-functional team collaboration, and proficient in producing clear, comprehensive technical documentation. Demonstrate advanced analytical and problem-solving capabilities. Attention to detail, ensuring strict adherence to security and compliance policies, and maintaining impeccable documentation for audit readiness. Ability to work independently and collaboratively in a fast-paced environment. A strong focus on user experience and delivering high-quality support. Ability to create clear, concise, and comprehensive technical reports. Think outside the box with us!